Raspberry Falls HOA At last night’s HOA Board meeting, the Board had a long discussion about the poor customer service we’ve been receiving from our trash vendor. We learned that ownership of our current vendor has changed again, from ESI to Waste Management. Our representative from Cardinal Management is meeting with them next week to review our contract/service agreement, and at the Board’s request will also be exploring alternative vendors if service does not improve. Please continue to email our management rep, Brian Cramp, if your trash or recycling is not picked up or if there are any other concerns related to trash service. The more information we, as homeowners, can provide to Brian, the stronger our case is for getting the vendor to compensate us for under performance and/or securing a new vendor.
Brian can be reached at b.cramp@cardinalmanagementgroup.com or by phone at 703.565.5304
–Raspberry Falls HOA Board of Directors